Customer Support Service

We provide dedicated support for all your inquiries, ensuring satisfaction at every step

Expert Assistance Available 24/7

Our team is ready to assist you at any time, providing timely solutions

Personalized Solutions Tailored To You

Get customized support that meets your unique business needs efficiently

Trustworthy and Reliable Support

Count on us for dependable service that prioritizes your success and satisfaction

Sales & Marketing Support

Flowgent accelerates business growth through expert outsourced sales and marketing solutions tailored to you

Lead Generation Strategies

Effective methods to attract and convert potential customers into loyal clients

Upselling Techniques

Maximize revenue by enhancing customer relationships and promoting additional products or services

Market Research Insights

In-depth analysis to understand market trends and customer preferences for informed decision-making

Technical Support

Flowgent provides expert technical assistance to clients and their end-users efficiently

Comprehensive Troubleshooting Services

Expert solutions for all technical issues, ensuring minimal downtime and maximum productivity

Multi-Channel Support

Accessible assistance through phone, email, and chat for all user needs

Fast Issue Resolution

Quickly address and resolve technical problems to keep your operations running smoothly

Virtual Front Desk Service

Professional call answering, appointment scheduling, and customer greetings — all handled remotely by our trained support team to give your business a polished first impression, 24/7

Smart Appointment Handling

We manage bookings, cancellations, and reschedules across your calendar so you never miss a client or meeting

Call Routing & Support

Incoming calls are efficiently routed to the right person or department, with basic queries handled instantly by our team

Seamless Customer Greetings

Every call is answered with a friendly, brand-personalized greeting — creating a great first impression for your business

Live Chat & Email Support

Flowgent ensures fast communication via chat and email for customer satisfaction and quick resolutions

Real-Time Assistance Available

Experience immediate support with our dedicated live chat and email services

24/7 Availability Guaranteed

Our support team is always ready to assist you, day or night

Efficient Ticket Resolution

We prioritize your inquiries, ensuring timely and effective solutions for every issue

Dispatch Services

Flowgent offers reliable and efficient dispatch coordination tailored for logistics and transport businesses

Real-Time Tracking

Monitor deliveries in real-time to ensure transparency and timely updates for all stakeholders

Route Optimization

Enhance efficiency by selecting the best routes to reduce delivery times and costs

Timely Coordination

Ensure seamless communication between drivers and clients for optimal dispatch management

Back Office Support

Flowgent ensures seamless back-end operations for efficient business continuity and growth

Data Processing Services

Efficiently manage and process data for informed decision-making and operational efficiency

Record Management

Organize and maintain records to ensure compliance and easy access to information

Reporting Solutions

Deliver accurate reports to support strategic planning and performance evaluation

Data Entry Services

Flowgent streamlines repetitive data tasks with accuracy and efficiency for your business needs

Comprehensive Data Entry

Accurate and timely data entry services tailored to your specific requirements

Document Handling Solutions

Efficient management and processing of documents to enhance workflow productivity

Admin Assistance Services

Reliable administrative support to help you focus on core business activities

Our Services

Flowgent Solutions offers comprehensive BPO services tailored to enhance your business efficiency and customer satisfaction across various domains

447576330456

Manchester, United Kingdom

info@flowgentsolutions.com